Offshore Multilingual Call-Center Outsourcing

Atento Services is an offshore multilingual outsourcing provider of traditional call-center services. Whether you are looking to promote your products and services to new markets, provide support for your existing customers or to extend your existing resources offshore, we can contribute to your success. Our experience in offshore multilingual call-center outsourcing will provide you to the experience, strategy, and resources that best satisfies your business objectives.

Atento´s call-center is conveniently located in Nicaragua, Central America with our service coverage the Americas, from Alaska to Argentina. Our central location offers ease of communication, access and management. We offer all of our offshore multilingual call-center outsourcing services (customer service, telemarketing, telesales, help-desk support and others) in English, Spanish, and Portuguese allowing our clients the flexibility of serving their traditional English speaking markets while taking advantage of the rapidly evolving Spanish and Portuguese markets in the US and Latin America. For those companies interested in setting up their own offshore captive call-center operation, Atento provides consulting and start up incubation services, offering a rapid, low-investment, low-risk solution.

We marry advanced technologies blending Voice Over IP and Customer Relationship Management with exceptional people to delivery high-quality service to our clients. We are in touch with your customers by whatever means is most convenient to them: telephone, facsimile, electronic mail and chat. Business hours. Weekends. 7x24.

Why work with us? We are Business Solutions Focused, offering a client-friendly Relationship Driven Partnership Model. We guarantee bottom line results regardless of the scope of the business relationship. We offer cost effective, high quality, fast execution. We offer a unique business culture experience to manage cultural differences.

Why consider offshore outsourcing? Offshore outsourcing is one of the most advantageous options that globalization and the Internet have brought to the business world. Offshore outsourcing provides many of the benefits of local outsourcing and delivers additional value in resource availability, experience, expertise, higher quality, improved time-to-market, and significantly lower cost.

We invite you to explore our Internet site and to Contact Us so we can discuss your needs and demonstrate the advantages of offshore multilingual call-center outsourcing with Atento Services.

1.786.228.5770

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